FAQ's 🐾

Shipping

Most of our products are handmade to order; please allow up to 3-5 business days for your order to ship (unless specified sooner in description).  Depending on current order volume and production time orders may ship sooner.  You will receive an e-mail notification as soon as your order ships.

We ship using USPS First Class Mail with delivery confirmation and USPS Priority Mail; depending on the total weight of your order. Expedited shipping services are available at an additional cost.

Buyers are responsible for any customs and import taxes that may apply.  We are not responsible for delays due to customs.

Sales tax will be collected on all orders shipped to Florida.

Returns

You can return eligible items within 14 days of receiving an order. Item must be returned in its original new condition and original packaging. Shipping cost are non-refundable. Please include a copy of your receipt with your return.

At this time we, do not offer exchanges. If you would like to get an item in another size or color, simply send back the item you have for a refund and place a new order. This is the fastest and most efficient way for you to get your replacement item.


Items non-eligible for returns:

  • Custom Orders
  • Final Sale Items
  • Gift Cards

Send your return to:

Barley Chrome
c/o Returns Dept
PO Box 178
Lithia, FL 33547

Payment Methods

We accept Visa, MasterCard, American Express, Discover, Dinners Club, JCB, PayPal, Apple Pay and Amazon Pay.  All transactions are secure and encrypted and we never store your credit card information. Credit card payments are processed through Stripe.  Credit card payment information is also governed by Stripe's Privacy Policy.

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